Privacy Policy

Last Updated: [16/11/2025]

Steelwave Solutions LLC (“Steelwave,” “we,” or “us”) operates steelwavesolutions.com and provides related services (“Service”). We are committed to protecting your privacy and ensuring transparency about how we collect and use your information.

1. Information We Collect

We collect the following personal information when you use our website or place an order:

Name
Phone number
Email address
Billing/shipping address
Any information you submit through forms on our website

This information is required to process orders, provide customer support, and communicate with you.

2. How We Use Your Information

We use your information only for the following purposes:

To process and fulfill orders
To contact you regarding your purchase or customer support
To send SMS notifications, updates, and promotions (only if you provide consent)
To improve our services and communication

We do not use your information for advertising networks, profiling, or analytics sharing.

3. SMS Messaging and Consent

By providing your phone number, you consent to receive SMS messages from Steelwave Solutions LLC regarding:

Order updates
Customer support
Promotions or offers (optional)

Message & data rates may apply.
You may opt out anytime by replying STOP.
For help, reply HELP or email: info@steelwavesolutions.com

We do not share, sell, rent, or disclose your mobile number, SMS consent, or opt-in data with any third parties or affiliates. Your SMS info is used only for communication from Steelwave Solutions LLC.

4. Information Sharing

We do not share, sell, rent, or disclose your mobile number, SMS consent, or opt-in data with any third parties or affiliates for marketing or advertising.

We only share information with essential service providers such as:

Payment processors (e.g., Stripe, Square).

These providers use your information strictly to deliver the services we rely on.

5. Data Retention

We retain your information only as long as necessary to:

Complete your order
Provide support
Maintain your account (if you create one)

Some limited information—such as your phone number or email—may be kept to inform you about future updates or offers unless you request deletion.

6. Your Rights

You have the right to:

Request access to the information we hold
Request correction or deletion of your personal data
Opt out of SMS messaging at any time (reply STOP)
Contact us for any privacy concerns

To exercise your rights, email us at: info@steelwavesolutions.com

7. Security

We use reasonable technical and administrative measures to protect your information.
You are responsible for keeping your login credentials secure.

8. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

9. Contact Us

For questions about this Privacy Policy or your data, contact us:
📧 info@steelwavesolutions.com.